Microsoft Exchange has proven to be the world's most popular business messaging platform; It boosts company productivity through advanced features like always-synced email, files, calendars and contacts; mobile access on devices such as the iPhone, iPad, Android, BlackBerry, Treo or Motorola Q; advanced Web-mail; shared calendars that let employees see colleagues' availability to schedule or rearrange meetings, book conference rooms and plan projects; shared task lists that allow 'to do' lists to be created and assigned, then shared with team members; and shared contacts which guarantee that customers' contact details will never be lost or misplaced.
Unfortunately, for most small and midsize businesses (SMBs), the cost of running an MS Exchange server 'in-house' is simply too much. Up-front costs can exceed $10,000—plus staff time to maintain the server. This is why hosted Exchange makes sense for smaller businesses.
Exchange server hosting means that a specialist IT company runs the technology and charges businesses a small monthly fee to use it. This allows them to enjoy the same enterprise-strength IT that Fortune 500 companies have, but at a price they can afford.
Hosted Exchange Comparison |
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Free |
Google Apps Premier |
Outlook Everywhere |
Benefits of Feature |
Server based sync |
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Server side backup |
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Public & Shared folders |
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Very Limited -Can create shared Calendars via Web. Cannot share Contact folders, Tasks or Notes. |
Full Support - Can create shared folders for Email, Calendars, Contacts, Notes and Tasks. Accessible in Outlook and via Outlook Web App. |
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Email Limits |
Typically 10mb |
25MB per email & 100 recipients per email |
Unlimited - User defined |
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Storage |
Typically between 10mb & 1GB |
Max 25GB per mailbox |
Unlimited |
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Outlook 2003 - 2010 Integration |
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Plugin |
Native Support |
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Outlook 2011 for Mac |
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Native Support |
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Contacts & Calender Sync |
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Multi Domain Support |
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Limited |
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Supported Protocols |
POP3, IMAP |
POP3, IMAP, GMAIL, Limited Activesync, Outlook Plugin |
POP3, IMAP, Activesync, MAPI |
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Webmail |
Basic |
Gmail |
Outlook Web Access |
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Delegate Mailbox & Permission |
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Limited - Delegation available via web. Via Outlook there is no tracking of sent items, cannot mark as private. Full access is delegated |
Full Support - Grant others fine-grained access to email, calendar, contacts, notes, and tasks. Available in Outlook and on the Web |
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Mobile Device Sync |
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Mobile device security |
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Personal IT Support |
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Active Directory Integration |
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Data Centre Locations |
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Unknown |
Known |
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E-mail Rules including Out of Office Reply |
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Limited - Web only |
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Distribution Lists and Groups |
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Mail Tracking & Receipts |
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Limited Support in Outlook |
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Meeting Attendees and Responses |
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Limited Support in Outlook |
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